Privacy Policy

 

Last Updated: April 2025

TecFams Pte Ltd (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use the Giraffe app (“App”). By using the App, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

 

1.1 Information You Provide

  • Account Information: Your name and phone number when you sign up.
  • Profile’s Growth Data: Height, weight, age, gender, and date of measurement.
  • Profile Data (if applicable): Weight, height, and BMI data for tracking purposes.
  • Communication Data: Information you provide when you contact support or give feedback.

 

1.2 Information We Collect Automatically

  • Usage Data: Features you use and interactions with the App.

 

2. How We Use Your Information

  • Provide, operate, and improve the Giraffe App.
  • Track child growth and compare it to CDC/WHO standards.
  • Offer personalized health insights and recommendations.
  • Respond to inquiries and provide customer support.
  • Ensure security, detect fraud, and comply with legal requirements.

 

3. How We Share Your Information

We do not sell your personal data. However, we may share your information:

  • With Service Providers: For cloud storage, analytics, and customer support services.
  • With Your Consent: If you choose to share data with family members or third-party apps.
  • For Legal Compliance: If required by law, regulatory authorities, or to protect rights and safety.

 

4. Data Security & Retention

  • We implement industry-standard security measures to protect your data.
  • Personal data is retained as long as necessary for app functionality, legal obligations, or user requests.
  • You can delete your data anytime via the App.

 

5. Your Rights & Choices

  • Access and update your personal data.
  • Request data deletion via the App or by contacting us.

 

6. Third-Party Links & Integrations

The App may contain links to third-party services. We are not responsible for their privacy practices. Please review their privacy policies before sharing your data with them.

 

7. Children’s Privacy

  • The App is designed for parental use in tracking child growth.
  • We do not knowingly collect personal information from children under 13 years old without parental consent.
  • If you believe we have collected a child’s data improperly, please contact us for removal.

 

8. Changes to This Policy

  • We may update this Privacy Policy from time to time.
  • We will notify users of significant changes through the App or by email.
  • Continued use of the App after updates means you accept the revised policy.

 

9. Contact Us

For questions or concerns regarding this Privacy Policy: